This Cookie Policy explains how Luminato Limited uses cookies and similar technologies to recognise you when you visit our website at www.luminato.co.uk. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

This Cookie Policy was completed on 5th November 2020. We keep this Cookie Policy under regular review, and we may change it from time to time by updating this page. You will be deemed to have accepted the terms of the Cookie Policy on your first use of our website following the alterations. We recommend that you check this page regularly.

Defining cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by Luminato Limited are called “first party cookies”. Cookies set by parties other than Luminato Limited are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like analytics, customisation and security). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Why we use cookies

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as “essential” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our website for analytics, customisation and security.

The purposes that the first and third party cookies served through our website perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit).

Controlling cookies

You have the right to decide whether or not to accept cookies. Essential cookies cannot be rejected as they are strictly necessary to provide you with services. If you choose not to accept cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information.

The first and third party cookies used on our website are:

• Essential website cookies – these cookies are strictly necessary to provide you with services available through our website and to use some of its features
• Analytics, customisation and security cookies – these cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customise our website for you.

Other tracking technologies

Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so not accepting cookies will impair their functioning.

Further information

If you have any questions about our use of cookies or other technologies, you can contact Luminato Limited at:

Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ
Email: [email protected]